Customer Service @ City Moments

Click here to go the Home Page 

At City Moments, we take Customer Service very seriously; we know pretty much that the delighted customers are the greatest assets of any business. This is why we have designed various ways so it becomes easy for our valuable customers to get in touch with us, any time. If you have any questions or concerns related to our products/ services/ policies, please get in touch with us in any of the following ways:

  1. Email us at
  2. Chat with us on Customer Service @ WhatsApp
  3. Speak to the Customer Service Manager @ +971 58 944 0347 
  4. Contact us on Facebook @CityMomentsStore
  5. Visit us at any of our retail stores

We're all here to help you out and with a smile!

Know more about the City Moments Assurance and how you could benefit from it. 

To know more about us, please visit our About Us page. 

Know how to Contact Us with any questions you may have. 

Know more about our Refund Policy and Privacy Policy here. 

To know more our products/ services/ policies, we also welcome you to visit us at any of the following retail store locations:   

Abu Dhabi

City Moments – Al Wahada Mall; Mobile: +971554720358

City Moments – Khalidiyah Mall; Mobile: +971554720359

City Moments –Mazyad Mall, Musaffah; Mobile: +971554720342

City Moments – Lulu Hyper Market, Baniyas; Mobile: +971554720353


City Moments – Lulu Hyper Market, Ajman; Mobile: +971554720366


City Moments – Lulu HyperMarket, Qusais; Mobile : +971554720355

City Moments –Lulu Shopping Centre, Karama; Mobile: +971554720823

City Moments – Lulu Village, Sonapur; Mobile: +971554720362


City Moments –Lulu Shopping Mall, Fujairah; Mobile: +97155420372

Head Office

City Moments – Al Quoz Industrial Area 2, PO Box: 127352, Dubai, UAE, Tel: +971 4 282 1511