The City Moments Assurance

Welcome to City Moments!

The World’s Best Online and Retail Store Chain for Fashion, Watches, Sunglasses, Electronics, Health & Fitness and much more!

What’s so special about us?

Well, all our products are guaranteed authentic and priced economically just enough to cover costs and raise a small margin for the investors. We don’t aim to maximize our profits on each single transaction; rather we aim to be your preferred store for all purchases by offering the best price, quality, service, flexibility and transparency! 

How do we do this?

We source all products directly from the brand manufacturers. This way, we ensure what you buy on our store is guaranteed authentic and thus we have full control on the quality and price of the goods sold. And by eliminating the intermediaries, we cut costs and bring premium products and brands to you at an economical price tag.

What's our Warranty? 

All the products purchased through our online and physical stores get to have a warranty of 1 year from the date of purchase for any malfunctions, manufacturing defects etc. However certain products may have a longer warranty period depending on the brand manufacturer or part of the promotion. Your City Moments invoice (e-receipt) is the proof of purchase to claim your warranty. What's more, you can even claim the warranty through any of our physical store locations.     

What's our Return Policy? 

For any reason if you don't like the product bought from us online or through our stores, return the product to any of our locations within 15 days of purchase and get instant refund. There's no need to call us to get the delivery schedule and appointment for returning the goods. Just do so based on your convenience. 

Who are our backers?

We are a part of the that’s been in the business in several industries such as Retail, Medicals, Shipping, Real Estate, Construction, Hotels, and Automobiles since 1974 in UAE and several parts of the globe.  

Welcome to visit us at any of our customer service and store locations in UAE. 

Or continue shopping with us! 

City Moments – Office 102, Al Ashram Building, Al Garhoud, Dubai, UAE, Tel: (+971) 4 282 2890