Exclusive Benefits of Shopping at City Moments

Click here to go to the Home Page 

100% Genuine & Authentic Products

All products sold on our Website and Retail Stores are 100% Authentic and Genuine and sourced directly from the Official Brand Dealers in UAE.

We oversee and ensure each product that we sell has never been unboxed (except for the Quality Control checks) and comes with the complete Brand Packaging (Gift Box, Carry Bags) and Accessories (Warranty Card/ Booklet, Owners Manual etc.). 

We also provide Free After-sales Service and 1-Year Store Warranty for the products purchased on our website through our retail stores  in Lulu Hypermarkets - UAE. Moreover, all products that we sell comes with an International Warranty (1 - 3 years). 

Lowest Price Guarantee

Our online store prices are guaranteed to be the lowest you will find which will be difficult, if not impossible, to find elsewhere in UAE. We make it possible by sourcing all products that we sell directly from the Official Brand Dealers in UAE. However, in the unlikely event that you find a cheaper price elsewhere within 7 days of purchase from us, we will pay you back double the difference between both prices. Terms & Conditions Apply. 

Free Shipping in UAE

All orders placed on our website qualifies for Free Shipping and Delivery to anywhere in UAE.

We ship our products all over the world and deliver to your door steps wherever you are, but there will be a nominal fee for such international shipments, which you will find when you reach the Cart Checkout page.  

Warranty

All products purchased through our online and retail stores comes with 1-Year Store Warranty and 1 - 3 Years International Warranty from the date of purchase for any malfunctions, manufacturing defects etc as mentioned in the Warranty Manual that comes with the product. Your City Moments Invoice (e-receipt) that you receive by E-mail or SMS and the Official Warranty Card/ Booklet included in the gift box during delivery is sufficient to claim your warranty. What's more, you can even claim the warranty through any of our retail stores

30 Days Hazzle-Free Return Policy

If you are not fully satisfied with your purchases, we will gladly refund or exchange your unworn item(s) within 30 days of purchase or delivery, accompanied by your invoice/receipt. All items must be returned in their original condition and packaging to any of our retail stores.

All the above measures ensure that you get a Full Value for Your Money and a total Risk-free Shopping Experience - which is our Core Promise to you.  

Retail Store Locations

Our Webstore/ website is an extension of our retail stores network in Lulu Malls across the GCC countries. To know more about our products/ services/ policies, we welcome you to visit us at any of the following stores.

Abu Dhabi

City Moments – Al Wahada Mall; Mobile: +971554720358

City Moments – Khalidiyah Mall; Mobile: +971554720359

City Moments –Mazyad Mall, Musaffah; Mobile: +971554720342

City Moments – Lulu Hyper Market, Baniyas; Mobile: +971554720353

Ajman

City Moments – Lulu Hyper Market, Ajman; Mobile: +971554720366

Dubai

City Moments – Lulu HyperMarket, Qusais; Mobile : +971554720355

City Moments –Lulu Shopping Centre, Karama; Mobile: +971554720823

City Moments – Lulu Village, Sonapur; Mobile: +971554720362

Fujairah

City Moments –Lulu Shopping Mall, Fujairah; Mobile: +97155420372

Corporate Office: City Moments – Al Quoz Industrial Area 2, PO Box: 127352, Dubai, UAE, Tel: +971 4 282 1511

Click here to continue shopping!